Terms of Service
Welcome to Voirah. By accessing our website and using our services, you agree to be bound by the following terms and conditions. Please read them carefully before using our site.
1. General Conditions
- You must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
- We reserve the right to refuse service to anyone for any reason at any time.
- We may update or modify these Terms at any time. Continued use of the website following changes constitutes acceptance of those changes.
2. Products and Services
- All products listed on our site are subject to availability. We reserve the right to limit quantities of any products or services.
- We strive to display accurate product information, but we do not guarantee that all descriptions, pricing, or availability are error-free.
- We reserve the right to discontinue any product at any time without notice.
3. Orders and Payment
- All prices are listed in Saudi Riyals (SAR) and include applicable VAT unless otherwise noted.
- Once you place an order, you will receive a confirmation email. This does not signify acceptance of your order but is simply to confirm that we have received it.
- We reserve the right to refuse or cancel any order for any reason, including limitations on quantities or errors in pricing or availability.
4. Shipping and Delivery
- We ship orders within 1-2 business days. Delivery typically takes up to 3 working days within Saudi Arabia.
- Shipping is free for orders above 70 SAR. A flat rate may apply for smaller orders.
- Voirah is not responsible for delays caused by shipping providers or external factors.
5. Returns and Exchanges
- We offer exchanges or store credit for items returned within 7 days of receipt, provided they are in original, unused condition with all tags attached.
- For hygiene reasons, certain items (e.g. accessories or undergarments) may not be eligible for return.
- To initiate a return or exchange, please email support@voirah.store with your order number and reason for return.
6. Intellectual Property
- All content on this site—including text, graphics, logos, images, and software—is the property of Voirah or its content suppliers and is protected by copyright laws.
- You may not use, reproduce, distribute, or exploit any content from the site without our written permission.
7. User Accounts
- You are responsible for maintaining the confidentiality of your account and password.
- You agree to accept responsibility for all activities that occur under your account or password.
8. Limitation of Liability
- Voirah shall not be liable for any indirect, incidental, special, or consequential damages that result from the use or inability to use our services or products.
- We make no guarantees or warranties, express or implied, regarding product performance or website availability.
9. Governing Law
- These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes will be resolved in accordance with local jurisdiction.
10. Contact Information
If you have any questions regarding these Terms of Service, you may contact us:
- Email: support@voirah.store
- Phone: +966 532 468 797 (Saturday–Thursday, 9 AM – 5 PM)